Privacy Policy

Update time:March 25, 2025

Effective time:March 25, 2025

Developer:Shenzhen Ruida Technology Co., LTD

outline

Welcome to Mantisolo.

Shenzhen Ruida Technology Co., LTD. (hereinafter referred to as "Mantisolo" or "We") takes your privacy very seriously. We hereby create this Privacy Policy (" This Policy ") to help you understand how we collect, use, protect, store and transfer your personal information.

personal information refers to all kinds of information recorded by electronic or other means that can identify the personal identity of natural persons individually or in combination with other information. This policy describes how Mantisolo handles your personal information.

Please pay special attention to the scope of application of this policy:

1. This policy applies to the services and products offered by Mantisolo.
2. This policy does not apply to information/services provided by third parties embedded in or redirected to Mantisolo (including information/services provided by any third party (including any third party apps, websites, etc.) that are operated by a third party and are subject to that third party's privacy policy or similar requirements.

This policy will help you understand the following:

1. How we collect and use your Personal Information
2. How we use cookies and similar technologies
3. How we use the SDK
4. How we share, transfer and disclose your Personal Information
5. How we protect your Personal Information
6. Your rights with respect to your Personal information
7. How we handle minors' Personal Information
8. How your Personal Information is transferred around the world
9. Storage period of your Personal information
10. How to update this policy
11. How to contact us

一、How do we collect and use your Personal information

When you use our products and services, you may need/have the option to authorize us to collect and use your personal information. You are not required to provide us with personal information, but in some cases, if you choose not to do so, we will not be able to provide you with relevant products or services, or respond to or resolve your questions. We will only collect and use your personal information for the purposes described in this Policy.

Please note that due to the variety of products or services we provide to you, we will follow the principle of "reasonable, proper and necessary" to collect and use your personal information according to the specific product/service scope you choose to use. In addition, you understand and agree that in order to provide you with better products and services, we may introduce new or optimized features from time to time, may increase or change the purpose, scope and manner of collection and use of personal information, and this Privacy Policy will be modified accordingly. In this regard, we will separately show you the changed content by pop-ups, page prompts, etc., after the version is updated. During this process, if you have any questions, comments or suggestions, you can contact us through the contact details provided in Article 11 of this Policy.

（一）Register and manage your Mantisolo account

1. Account registration

When you create a Mantisolo account and register as our user to log in and use Mantisolo, you may provide us with your personal information, including country, email address, verification code and account password .

2. Account login

When you use email to log in, you need to provide us with your email address and password.

3. Data maintenance and account management

In order to maintain your personal data, you can take the initiative to edit information on your personal home page, including profile picture , nickname, mobile phone number, company name, region (accurate to country); The above personal information is not visible to others . If you choose not to provide this information, it will not affect your use of the basic functions of Mantisolo.

（二）To provide you with products or services

1. Print binding service

When you first bind Mantisolo to your printer, you will need to provide us with your printer's device information (including the device model and device serial number, or other identifiers that can be used to identify your device).
in any case, unless it complies with the provisions of laws and regulations, or you actively authorize (such as you take the initiative to initiate work order service, require us to provide after-sales support), we will not read, analyze or do any other processing of your printer information, and third parties have no right to access and process your printer information.

2. Processing file generation, search services

1. Provide processing file generation services
   When you use the Mantisolo "Creation" section function, you can generate your favorite processing files and save them in the phone, we will not read any processing files. In this process, we will ask you to authorize the storage rights, in order to better save the processing file, convenient for you to view. You can refuse authorization without affecting the use of other functions other than storing processed files.
2. Provide search function
   When you use the processing file search function through Mantisolo, we do not collect your search keywords, search history .

3. Safe operation and risk control verification

We are committed to providing you with safe and trusted products and use of the environment, to provide quality and reliable services and information. In order to ensure the safe operation of the software and services, prevent the illegal acquisition of your personal information, more accurately prevent fraud and protect the security of your account, we will actively collect (including in the background state collection) your mobile phone Device information (In this section, device information includes: Device system information, device manufacturer information, device model, device brand, device memory size, device system language, device network information (IP address, device networking status and type), device environment information (device screen size, device battery charging status, device power, device jailbreak identifier, device debugging identifier, device simulator identifier, device code tampering identifier, device code tampering identifier) Web request referer); Other information (verification time stamp, installation package name), and use or integrate your account information and the information that your partner has obtained your authorization or provided to us in accordance with the law, to comprehensively determine your account risk, identity verification, detection and prevention of security incidents, prevention of malicious brush points and other procedures, Necessary recording, auditing, analysis and disposal measures shall be taken according to law. If you do not agree to our collection of the above information, you may not be able to complete the risk control verification, but generally does not affect your browsing and use of other functions of Mantisolo.

（三）Provide additional services for you to invoke permissions

Device permissions:

When you install our Mantisolo to your device, you will apply for some device permissions to support related features and services. The permissions that can be turned off can be turned off separately by the user through the setting function of the device used.

1. Device storage/Album Permissions:
   Permission Name: STORAGE
   Purpose: Users edit and print pictures and save processing files to local.
   Disable: If yes, only the corresponding function is affected. Other functions of the APP are not affected.
   
2. Camera permissions:
   Permission name: CAMERA
   Purpose of use: To get pictures for printing
   Disable: If yes, only the corresponding function is affected. Other functions of the APP are not affected.
   
3. Network permission:
   Permission Name: INTERNET
   Purpose: Enable Internet access, register and log in
   Disable: If yes, you cannot log in to the APP and other APP functions are not affected.
   

（四）We do not collect your personal information indirectly from any third party.

（五）You are fully aware that we have the right to collect and use your personal information without obtaining your consent under the following circumstances:

1. Related to national security and national defense security.

2. Those related to public safety, public health and major public interests.

3. Related to criminal investigation, prosecution, trial and enforcement of sentences.

4. In order to protect the life, property and other major legitimate rights and interests of the personal data subject or other individuals, but it is difficult to obtain the consent of the person.

5. The collected personal information is disclosed to the public by the personal information subject.

6. Your personal information is collected from legally disclosed information, such as legitimate news reports, government information disclosure and other channels.

7. Necessary to sign the contract according to your requirements.

8. Necessary to maintain the safe and stable operation of the products and/or services provided, such as finding and handling faults of the products and/or services.

9. Necessary for legitimate journalism.

10. When an academic research institution conducts statistics or academic research in the public interest and provides the results of academic research or descriptions to the outside world, it de-identifies the personal information contained in the results.

When we use information for other purposes not specified in this Policy or when we use information collected for a specific purpose for other purposes, we will seek your prior consent.

二、How do we use cookies and similar technologies

When you use Mantisolo, we may use cookies and similar technologies to collect some of your personal information, including: your login information, cookies and similar technologies to collect such information is necessary for your use of our products/services, to simplify the steps of your repeated operations (such as registration, login).

When you use Mantisolo, you understand and acknowledge that Mantisolo can only be achieved through the use of cookies or similar technologies, if you refuse to provide us with the collection and use of the above information, you may not be able to normally use Mantisolo to obtain the best service experience.

三、How do we use the SDK

We currently do not have any third-party SDKS embedded in our App Mantisolo

四、How do we share, transfer and disclose your personal information

（一）share

We will not share your personal information with any company, organization or individual outside of Mantisolo, except in the following cases:

1. Sharing with express consent: With your express consent, we will share your personal information with other parties.
2. Sharing in legal situations: We may need your personal information in accordance with laws and regulations, legal procedures, lawsuits and/or legally requested by public bodies and government departments. We may also collect information about you if it is necessary or appropriate in connection with national security, law enforcement or other matters of public importance.
3. Sharing with our Affiliates: Your personal information may be shared with our affiliates. We will only share necessary personal information, subject to the purposes stated in this Privacy Policy. If the affiliated company wants to change the purpose of processing personal information, it will seek your authorized consent again.

（二）transfer

Transfer refers to the process of transferring control of personal information from us to another controller of personal information. We will not transfer your personal information to any company, organization or individual, except in the following cases:

1. Transfer with express consent: With your express consent, we will transfer your personal information to other parties.
2. When a merger, acquisition or bankruptcy liquidation is involved, such as the transfer of personal information, we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy, otherwise we will require the company or organization to seek authorization from you again.

（三）publicity

We will only disclose your personal information in the following circumstances:

1. With your express consent.
2. Based on law: We may disclose your personal information in the case of laws, legal procedures, lawsuits or mandatory requirements of government authorities.

Please note that you should exercise caution before Posting information about yourself (including personal information) in any module of Mantisolo. You acknowledge and understand that you have no privacy or confidentiality requirements with respect to the content you submit to the interactive features of the Service.unless required by law, we are under no obligation to delete the personal information you post in our products and/or services, and your disclosure of any personal information through interactive features is at your own risk. According to the law, entrusted processing, sharing, transfer and disclosure of de-identified personal information, and ensuring that the data recipient cannot recover and re-identify the subject of personal information, does not belong to the entrusted processing, sharing, transfer and disclosure of personal information, such data processing will not need to inform you separately and obtain your consent.

五、How do we protect your personal information

We take the security of personal information seriously and we adopt industry standard practices to protect your personal information from unauthorized access, use, modification, damage or loss. To this end, we have taken the following measures:

1. We take all reasonably practicable steps to ensure that the collection of personal information is minimized and that we do not collect personal information that is not relevant to the relevant purpose. We will only retain your personal information for as long as necessary to achieve the purposes stated in the Cost Statement, unless an extended retention period is required or permitted by law.
2. We will use encryption technology, de-identification technology and other security technical measures to ensure the confidentiality of data transmission and storage. We use trusted protection mechanisms to protect data and the servers on which it is stored from malicious attacks.
3. We will deploy access control mechanisms to ensure that only authorized personnel have access to personal information; In addition, according to the business needs and personnel levels, the number of authorized personnel is controlled and the rights of authorized personnel are managed at different levels and audited regularly by the administrator.
4. We conduct security and privacy training courses, tests and awareness campaigns to enhance employees' awareness of the importance of protecting personal information.

六、Your rights with respect to your personal information

In accordance with the relevant laws, regulations and standards of China, as well as the common practices of other countries and regions, we guarantee that you exercise the following rights to your personal information:

（一）Access and correct your personal information

You have the right to access and correct your personal information in accordance with laws and regulations. If you would like to exercise your data access rights, you can contact us at any time by calling 0755-26066687. If you wish to access or edit your profile information in your account, including your avatar, nickname, username, region, etc., you can do so by visiting the Mantisolo Edit page. If you are unable to correct this personal information by the means described above, you may call us at 0755-26066687 at any time, or contact us according to the means provided in the application.

（二）Delete your personal information

When we have the following circumstances, there is no reason to continue to use your personal information, you can make a request to us to delete personal information:

1. The processing purpose has been achieved, cannot be achieved, or is no longer necessary to achieve the processing purpose.
2. We stop providing the product or service, or the retention period has expired.
3. You withdraw your consent in accordance with paragraph (c) of this Article.
4. If our collection and use of personal information violates laws and regulations.
5. If our processing of personal information violates our agreement with you. We will evaluate your request, and if it meets the requirements, we will take the appropriate steps, including technical means, to deal with it. Please note that due to applicable legal and security technology restrictions, we may not be able to immediately delete the corresponding information from the backup system. In this case, we will store your personal information securely and isolate it from any further processing until the backup can be erased or anonymized.

（三）Withdrawal of consent

In general, you may withdraw consent previously granted to us for specific purposes, including the collection and use of your personal information in our possession or control, by submitting a request. Depending on the specific service you use, you can contact us at any time at 0755-26066687. We will process your request within a reasonable time after you make the request, and will not collect or use your personal information after your request. Depending on the extent of your withdrawal of consent, you may not be able to continue to enjoy our products or services. However, your decision to withdraw your consent or authorization will not affect the validity of our previous personal information processing activities based on your consent. If you do not want to accept our non-human automatic decision-making mechanisms based on information systems, algorithms, etc., to make automated decisions, including marketing messages sent, you can unsubscribe at any time by means provided by us in an email or text message.

（四）The personal information subject cancels the account

You can operate online by clicking on the upper right corner of the Mantisolo homepage - [account] - [Account setting] - [Account cancellation], or contact us to apply for the cancellation of your account through the methods provided in Article 11 of this Privacy Policy. After the cancellation of the account, we will stop providing you with products or services, and delete your personal information according to your request, unless otherwise stipulated by laws and regulations. Please note that all rights and interests generated but not consumed during the use of Mantisolo related products and services and future overdue interests of this account will be eliminated; The content, information, data, records, etc. under the account will be deleted or anonymized (except as otherwise stipulated by laws and regulations or required by regulatory authorities). After the Mantisolo account is deregistered, it cannot be restored.

（五）In response to your above request

For security purposes, you may need to provide a written request or otherwise prove your identity. We will review your request as soon as possible after verifying your principal identity and will process your request within one hundred working days. For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost fee according to the situation. We may reject requests that are unnecessarily repetitive, require too much technical effort (for example, the development of new systems or fundamental changes to existing practices), pose a risk to the legitimate interests of others, or are highly impractical (for example, involving information stored on backup tapes). In the following circumstances, according to the requirements of laws and regulations, we will not be able to respond to your request:

1. Directly related to national security and national defense security;
2. Directly related to public safety, public health, and major public interests;
3. Directly related to criminal investigation, prosecution, trial and enforcement of sentences;
4. There is sufficient evidence that you have subjective malice or abuse of rights;
5. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals and organizations.
6. To protect the life, property and other important legal rights and interests of you or other individuals, but it is difficult to obtain your authorization and consent;
7. involving trade secrets;
8. Related to the fulfillment of our obligations under laws and regulations.

七、How do we handle minors' personal information

According to the requirements of Chinese laws and regulations, we protect the safety of minors' personal information.
Please note that our services and products are mainly aimed at adults with full civil capacity and do not target children (minors under 14 years of age). However, due to objective limitations such as technical conditions, our services may not be able to proactively identify the age of the user. If you are: (1) a child under the age of 14, you must have your guardian read and agree to all of this Privacy Policy, otherwise you may not use our Services; (2) Minors over the age of 14 must be accompanied by your guardian to read all contents of this Privacy policy, and we will provide services to you only after the guardian or you agree to all contents of this Privacy Policy. If we have evidence that you have breached the above agreement, we have the right to stop providing our services.
In cases where the personal information of minors is collected with the consent of the guardian, we will only use or publicly disclose the information as permitted by law, with the express consent of the guardian, or as necessary to protect the minor. If we discover that personal information about minors in their custody has been collected without the prior consent of the guardian, we will delete the information as soon as possible.

八、How is your personal information transferred around the world

The personal information we will collect and generate during our operations in the mainland of the People's Republic of China is stored in data centers in the Chinese Mainland, except for those allowed to be transferred across borders according to applicable laws.

九、Your personal information storage period

Normally, we only retain your personal information for the shortest period of time necessary to achieve the purpose for which you have authorized its use, unless otherwise provided by laws and regulations or with your separate authorization and consent. Our default storage period is 90 days. After exceeding the aforementioned personal information storage period, we will delete or anonymize your personal information.

十、How to update this policy

We will conduct regular reviews of our privacy policy based on changes in business and technology, and we may update this privacy policy accordingly. If we make significant changes to this privacy policy, we will notify you through an in app pop-up so that you can understand the information we collect and how we use it< br> This type of privacy policy change will apply from the effective date of the notification or application regulations. We suggest that you regularly check this webpage for the latest information on our privacy practices. Your continued use of Mantiolo's products/services will be considered acceptance of the updated privacy policy. When we collect more personal information from you or when we use or disclose your personal information for new purposes, we will seek your consent again.

十一、How to Contact Us

If you have any questions, comments, or suggestions regarding this privacy policy, you can contact us through the following methods:

Telephone:0755-26066687
Address:2nd Floor, Building B, Phase 2, Science and Technology Building, 1057 Nanhai Avenue, Nanshan District, Shenzhen, China，Postal Code:518000